Severe Service Requirements
July 23, 2023
A lot of Shelby Township drivers have asked whether or not they should use their severe service maintenance schedule, which is listed in their vehicle's owner's manual. It can be somewhat confusing, so we decided to consult an expert. Cricket Killingsworth is from QMI/Heartland, a manufacturer of automotive products and fluids. She's been in the automotive business for over 30 years and is a speaker, a trainer and a writer.
Cricket says there's so much confusion on this topic because, "Most owner's manuals actually have two maintenance schedules. Sometimes these are called 'regular service' and 'severe service.' Sometimes they're simply called Schedule 1 and Schedule 2. A severe service schedule recommends that things like an oil change, air filter replacement and transmission service be done more often: either in fewer miles or in less time."
Foreign and domestic vehicle manufacturers create a specific schedule for each vehicle they manufacture. So there isn't one generic schedule that applies to all vehicles. In addition to your owner's manual, Shelby Township automotive repair centers (including Car Fix Shelby) subscribe to information services that provide the auto maintenance schedules for every vehicle - so they can help Shelby Township drivers know when to take care of needed services. Below is a typical definition for severe service.
- Most trips are less than four miles/six and a half kilometers
- Most trips are less than 10 miles/16 km and outside temperatures are below freezing
- You drive regularly in very hot Michigan weather
- The engine is at low speed most of the time (not on the freeway)
- Stop and go driving
- You drive in in dusty or muddy conditions
- You routinely tow a trailer, haul heavy loads or carry a car-top carrier around Shelby Township
It's common sense for Shelby Township drivers: Just a few minutes at higher speeds allows the moisture in the oil to evaporate. Very short trips, or trips of less than 10 miles when it's very cold, don't allow the engine to heat up enough to get rid of the water. And water in the oil leads to damaging sludge. Also, towing and heavy loads raise operating temperatures and cause fluids to break down faster. Dusty and muddy driving around Shelby Township means that more dirt will get past the air filter to contaminate the fuel system and engine oil.
The bottom line is that you need to decide for yourself if the regular or severe service schedule is right for you, based on your driving habits. Look at your owner's manual or talk with your Car Fix Shelby service advisor who can help you know which schedule to follow.
Here is what a fleet manager said recently: "Since city miles are generally tougher on vehicles than highway miles, we use the manufacturer's severe service schedule as the basis for our preventative maintenance program. We massage those schedules over time, increasing or decreasing the service intervals so that they make the most sense. There is a little bit of art to go along with the science."
Make an honest evaluation of your driving habits. Unless you do mostly Michigan highway driving in moderate weather, you'll likely have a fairly good amount of severe service mixed in. Some Shelby Township drivers just want to play it safe and follow the severe service recommendations, rather than analyzing how they drive each month.
Ask us for help evaluating your driving and service needs.
Car Fix Shelby
46870 Van Dyke Ave.
Shelby Township, Michigan 48317
(586) 739-7810
Need Service?
More articles from Car Fix Shelby

Flat Tire? Three?s the Charm (Tire Repair)
September 1, 2025
For most drivers, at some point youre going to have a flat tire. Depending on how it was damaged, it may have to be replaced. But sometimes, a repair will do the trick, as long as the puncture isnt on the sidewall and the hole is smaller than inch/6.35mm in diameter. Here are the three common w... More

Plugging Away (Spark Plug Replacement)
August 25, 2025
If you drive a vehicle with a gasoline engine, thank the spark plugs for igniting the gasoline/air mixture in each cylinder that keeps your vehicle traveling smoothly down the road every day. Your spark plugs work hard, firing thousands of times in a well-choreographed order, and you usually don... More

Gas Smell! (What Causes Gasoline Odors)
August 18, 2025
If you've ever walked into your garage and noticed it smelled like gasoline, pay attention. Gasoline can be dangerous, both from the health problems fumes can cause and the fire danger gasoline presents. There are many things that can cause a vehicle to give off a gasoline odor. One of the easi... More