Back to all

NOT JUST ANOTHER CUSTOMER (Finding the Right Service Facility)

March 3, 2024

You might remember a hit TV sitcom that was set in a bar, a place where "everybody knows your name."  The idea, of course, is people feel more comfortable where they aren't just another customer among many; they're special because their relationship goes back a few years.

 

That comfortable relationship can extend to professionals you deal with, too.  Think of your accountant, your dentist, your doctor.  Most people try to stick with the same person or firm in those businesses.  They have grown to know their work over the years and they've learned to trust their professionalism, the quality of their work and their track record. 

 

Ideally, you should have that same relationship with your automotive service facility, like your friends here at Car Fix Shelby. You may have tried several facilities over the years until you found one that did good work at a reasonable price.  The longer your relationship with your service facility, the better the people there understand your wants and needs.

 

And you trust them to only perform repairs you really need and not try to sell you parts and services you don't. 

 

For most of us, it's a great feeling when you walk in the door and you're greeted with a smile.  That goes for us at Car Fix Shelby as well. That history you've established by regularly going to one facility for service and maintenance helps you feel more confident about the work they do. And, at Car Fix Shelby, we appreciate your loyalty as a customer.  Maybe it won't be exactly like that TV sitcom place, and maybe not "everybody knows your name." But your service advisor will, and you won't feel like you're just another customer.

Car Fix Shelby
46870 Van Dyke Ave.
Shelby Township, Michigan 48317
(586) 739-7810

Need Service?

Request a Quote

More articles from Car Fix Shelby

Wishy-Washy in Shelby Township

December 21, 2025

Perhaps you've found yourself driving when something all of a sudden splashes on your windshield, obstructing your view. You know that sinking feeling when you try to turn on the windshield washers and no fluid comes out. Now you're blinded even more. What can you do? The best thing is to make su... More

Road Ready (Trip Inspection)

December 14, 2025

Maybe you've been cooped up for a while and are yearning for a change of scenery. Or maybe you need to visit a relative who lives far away. You choose not to fork out the big bucks for airline tickets, so it's time for a road trip. Make sure you're road ready by having your vehicle professiona... More

Bump in the Road (Alignment)

December 7, 2025

There's something you can do that helps your tires last longer, wear more evenly and your vehicle handle better. "Sign me up," you say! Wondering what that is? It's aligning your wheels, and it will literally point you in the right direction when it comes to a better and safer driving experience... More