Back to all

NOT JUST ANOTHER CUSTOMER (Finding the Right Service Facility)

March 3, 2024

You might remember a hit TV sitcom that was set in a bar, a place where "everybody knows your name."  The idea, of course, is people feel more comfortable where they aren't just another customer among many; they're special because their relationship goes back a few years.

 

That comfortable relationship can extend to professionals you deal with, too.  Think of your accountant, your dentist, your doctor.  Most people try to stick with the same person or firm in those businesses.  They have grown to know their work over the years and they've learned to trust their professionalism, the quality of their work and their track record. 

 

Ideally, you should have that same relationship with your automotive service facility, like your friends here at Car Fix Shelby. You may have tried several facilities over the years until you found one that did good work at a reasonable price.  The longer your relationship with your service facility, the better the people there understand your wants and needs.

 

And you trust them to only perform repairs you really need and not try to sell you parts and services you don't. 

 

For most of us, it's a great feeling when you walk in the door and you're greeted with a smile.  That goes for us at Car Fix Shelby as well. That history you've established by regularly going to one facility for service and maintenance helps you feel more confident about the work they do. And, at Car Fix Shelby, we appreciate your loyalty as a customer.  Maybe it won't be exactly like that TV sitcom place, and maybe not "everybody knows your name." But your service advisor will, and you won't feel like you're just another customer.

Car Fix Shelby
46870 Van Dyke Ave.
Shelby Township, Michigan 48317
(586) 739-7810

Need Service?

Request a Quote

More articles from Car Fix Shelby

Another Couple of Years: Making Your Vehicle Last With Help From Car Fix Shelby

April 28, 2024

A while back, the Cash for Clunkers program was all over the Michigan news. Shelby Township people could trade in their old vehicle for a new one that got better gas mileage and receive a government rebate. A lot of Shelby Township motorists had so-called clunkers that they wanted to keep. They'... More

Your Vehicle Is NOT Maintenance Free, Shelby Township Car Owners

April 21, 2024

A generation ago, Shelby Township drivers seemed to be more inclined to keep their vehicle's preventive maintenance on schedule. One reason for this may be that vehicles back then were a lot less reliable than they are today. Taking your vehicle in to your Shelby Township shop every year or two ... More

Distracted Driving

April 14, 2024

When asked, most people think they are good at multi-tasking. Scientific studies, however, reveal that only around 2% of the population can truly demonstrate the capacity to effectively multi-task. For the rest of us who are not so biologically wired, no amount of practice can increase our effect... More